It’s never nice to discover damage to your car.
If the damage was caused by someone else, it’s important that you fill out the accident report form together with the other party and report the damage online.
Damage caused by a counterparty
If the damage to your vehicle can be recovered from the counterparty, you will not have to pay a deductible.
Damage without a (known) counterparty
If the damage was caused by e.g. vandalism or an unknown counterparty, you must file a police report. As the damage cannot be recovered from a counterparty, your will be liable to pay the deductible.
Guarantee fund
If you don't know who caused the damage, but you still wish to try to recover the damage, you must inform us about the incident within ten days, so we can file a claim with the guarantee fund. You must also include two witness statements and file a police report.
Questions?
Email: info@directlease.nl
Telephone: 0541 - 571 710