Damage to your car is never pleasant. To help you get back on the road as quickly as possible, you can report the damage online or call DirectLease Roadside Assistance.
How to report damage
Please report the damage within five working days. You can do this easily online by following these steps:
Complete the European Accident Statement. If you no longer have a copy, you can [download it here].
Save the completed form as a PDF.
Take clear photos of the damage to your vehicle.
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Submit everything through our online damage report form on the website.
Tip: You can also report the damage using your smartphone at www.mobielschademelden.nl. Please note: this service cannot be used if the other party has a foreign license plate. In such cases, use the European Accident Statement.
Is your vehicle no longer drivable?
Call DirectLease Roadside Assistance at 0541 571 750. This number is available 24 hours a day, 7 days a week. We’ll make sure the right help is on the way.
Questions?
Email: schade@directlease.nl
Phone: 0541 - 571 710