Damaging your car is very unpleasant, especially for you. To get you back on the road as quickly as possible, you can report the damage or contact our ANWB emergency number.
Reporting damage
You must report any damage to DirectLease within five working days. We will then have one of our damage repair companies contact you to arrange the repairs. Here's how to report damage to us:
- Fill out the included “European Accident Statement.” If you no longer have this form, you can download it here.
- Save the European Accident Statement as a PDF file
- Take pictures of the damage to your vehicle
- Send the completed form (as a PDF file) and your pictures to schade@directlease.nl
Tip: you can also report damage with your smartphone. Simply go to www.mobielschademelden.nl and enter your information. Note! You cannot use the mobielschademelden.nl app if the counterparty (the other vehicle involved in the accident) has a foreign licence plate number. In that case, you must use the European Accident Statement (EAS).
Has your vehicle become inoperable?
Contact the ANWB: 0592-390 537. This number is available 24/7. The ANWB will help you get the roadside assistance you need to get you back on the road.
Questions?
Email: schade@directlease.nl
Telephone: 0541 - 571 710