Maintenance

  • What is Premium Service?

    Nobody wants to deal with a car that lets them down. That’s why your lease car receives an annual maintenance check. At DirectLease, we not only ensure that this service is done properly, but we also aim to make things as easy as possible for the driver.

    To keep you moving without hassle, we now offer a new free package: Premium Service!

    Curious about what’s included or want to make use of this service? Visit our Premium Service page to learn more.

    Questions?
    Email: info@directlease.nl
    Phone: 0541 - 571 710

  • Where can I have my car serviced or repaired?

    For maintenance or repairs on your lease car, we’ll refer you to a Van Mossel location near you. You can easily schedule an appointment online using the workshop planner. Choose the day and time that works best for you!

    Windscreen repair
    For windscreen damage, you can contact Van Mossel Autoglas Service.
    Book online or call +31 88 087 0150.

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710

  • When is it time for a service check?

    That depends on your car – most modern cars will give you a signal themselves. If maintenance is needed, you’ll see a message on your dashboard display.

    You can also check your car’s manual for more info about service intervals.
    Prefer to ask the dealer? No problem at all.

    Important: as the driver, it’s your responsibility to schedule maintenance on time.

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710

  • When does my car need an MOT inspection?

    The MOT (APK in Dutch) is a mandatory roadworthiness test required by law in Europe.

    Petrol or electric cars
    The first MOT is due after 4 years. After that, the car must be inspected every 2 years until it’s 8 years old. From then on, it needs to be tested every year.

    Diesel or LPG cars
    The first MOT is due after 3 years, then the car must be inspected annually.

    MOT reminder
    The current expiry date of your MOT can be found on the RDW website. But don’t worry – we’ll send you a reminder by email 8 weeks before your car’s MOT is due.

    Booking your MOT
    You can easily schedule the appointment yourself via the workshop planner. You choose the day and time that suits you best!

    Important:
    As the driver, it’s your responsibility to make sure the MOT is carried out on time.

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710

  • Am I entitled to a replacement car during maintenance or repairs?

    If replacement transport is included in your lease contract, you’re entitled to a replacement car after 24 hours.

    Is the maintenance expected to take just one working day, but you’d still like a replacement car? That’s possible – but the cost will be yours.

    Is the maintenance or repair expected to take longer than 24 hours? Then you’ll get a replacement car right away, and the first 24 hours will also be covered.

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710