Do you disagree with the toll reminder? You can request a correction. This also gives you access to photos of the toll crossing. You can do this on the website of the Ministry of Infrastructure and Water Management: correction request.
Enter the licence plate number and toll reference number (found on the payment reminder) and follow the instructions. After viewing the photos, you can choose to either pay the reminder or proceed with the correction request. You will receive a decision by email within five working days.
You may also submit your dispute by post. Send a letter to:
RDW Toll Collection
Postbus 304
9640 AH Veendam
The Netherlands
Be sure to include the toll reference number, the licence plate number and the reason for your dispute.
In this matter, DirectLease B.V. authorises the driver to file the appeal on behalf of DirectLease B.V.