For service and repairs, you can contact or visit the dealer who delivered your bicycle. If you moved and now live too far away from the original dealer, you can look for another affiliated dealer near you.
Over the course of your lease agreement, you are obligated to bring your bicycle in for three maintenance inspections.
The first maintenance inspection within 2 - 4 months.
The second maintenance inspection within 12 - 14 months.
The third maintenance inspection within 24 - 26 months.