Great to hear you've received your VanMoof, Cowboy or Veloretti! Enjoy your new bike!
Having a technical or electrical issue with your bike? Please contact the brand's customer support team first.
For maintenance and repairs, you can visit any bike shop that's part of our partner Lease a Bike's network. With over 1,900 participating bike shops across the Netherlands, there's always one nearby!
Click here to find a participating Lease a Bike shop near you and book an appointment.
Questions?
Email: info@directlease.nl
Phone: 0541 571 710