Maintenance

  • What is Premium Service?

    No driver wants their vehicle to break down on them. That is why your lease vehicle will get an annual maintenance inspection. We not only want this inspection to be performed properly; we also want to make it as convenient as possible for our lease drivers. To make sure you can get back on the road as quickly and easily as possible, we have introduced a new free service package: Premium Service!

    Are you curious to know what the Premium Service is or do you want to make use of this service? You can find more information on our 'Premium Service' page. 

    Questions?
    Email: info@directlease.nl
    Telephone: 0541 - 571 710

  • Where can I go to have my vehicle maintained and repaired?

    If your lease vehicle needs maintenance or repairs, you can visit a Van Mossel location near you. You can easily schedule an appointment using the online workshop planner. To make things as convenient as possible for you, you can choose the date and time of your appointment!

    Windscreen repair
    If your windscreen is in need of repair, you can contact Van Mossel Car Glass Service. Schedule an appointment online or call 088 - 087 0150.

    Questions?
    Email: info@directlease.nl
    Telephone: 0541 - 571 710

  • When is it time for a maintenance inspection?

    That differs per vehicle, but most modern vehicles will let you know when they need maintenance. A notification will appear on your dashboard display.  

    For more information about maintenance, you can consult your vehicle's instruction manual.
    Of course, you can also contact the dealer if you want. 

    Note: keep in mind that it is your responsibility as a driver to schedule maintenance inspections for your vehicle in a timely manner.

    Questions?
    Email: info@directlease.nl
    Telephone: 0541 - 571 710

  • When will my vehicle need a technical inspection (APK)?

    APK is short for Algemene Periodieke Keuring. This periodic inspection is mandatory in Europe.

    Gasoline or electric
    If your vehicle has a gasoline or electric engine, the first APK inspection will be performed after four years. After this initial inspection, the vehicle will need APK inspections every two years until it is eight years old. From that time on, annual APK inspections are required.

    Diesel or LPG
    If your lease vehicle runs on diesel or LPG, the first APK inspection will be performed after three years. After this initial inspection, the vehicle will require annual APK inspections. 

    APK reminder
    The current expiration date of your vehicle's APK inspection is listed on the website of the RDW. We understand that you are unlikely to check this website every day. We will therefore send you a reminder via email eight weeks before your lease vehicle's APK inspection expires.

    Scheduling an appointment for an APK inspection
    You can easily do this yourself using the workshop planner. You can choose the date and time that suit you best!

    Note: keep in mind that it is your responsibility as a driver to schedule APK inspections for your vehicle in a timely manner. 

    Questions?
    Email: info@directlease.nl
    Telephone: 0541 - 571 710

  • Can I get a replacement vehicle when my lease vehicle requires maintenance or repairs?

    If your lease agreement includes a replacement transport clause, you are entitled to replacement transport after twenty-four hours.   If your lease vehicle's maintenance will take no longer than one working day, but you still want to use a replacement vehicle, you can!   Note that the costs will be for your own account.

    If the maintenance or repairs take longer than twenty-four hours, you are immediately entitled to a replacement vehicle.   This means the first twenty-four hours will also be reimbursed.

    Questions?
    Email: info@directlease.nl
    Telephone: 0541 - 571 710