The contract

  • Are additional services such as navigation updates or connected services included with my lease car?

    Some cars come with extra services, such as navigation updates, connected services, or other digital subscriptions. These are often included free of charge by the manufacturer during the first year after delivery. After that period, the costs are your own responsibility.

    Do I have to pay to extend these services?
    Yes. If a service expires and you would like to continue using it, you will need to cover the costs yourself. This is separate from your lease contract with DirectLease.

    Where can I extend or cancel these services?
    You can arrange this directly with the dealer. In many cases, it can also be managed online through the brand’s website or app.

    Questions?
    Email: info@directlease.nl
    Phone: +31 (0)541 571 710

  • Our company is relocating. What information do you need?

    To ensure that all mail arrives at the correct address, please provide the following details when notifying us of your company’s relocation:

    • The name of your company

    • The new address and city of your new business location

    You can send the relocation details to: info@directlease.nl

    Questions?
    Email: info@directlease.nl
    Phone: 0541 - 571 710

  • I’m moving. What information do you need?

    If you’re changing your home address, please send an email to info@directlease.nl with the following details:

    • Your first and last name

    • Your new address and city

    • The license plate number of your lease vehicle

    We’ll make sure all future mail is sent to your new address.

    Questions?
    Email: info@directlease.nl
    Phone: 0541 - 571 710

  • Can I include run-flat winter tyres in my contract?

    Yes, you can. At the moment, this option isn’t available through our website – but our Sales team can create a custom quote for you.

    Interested? We’d love to help you out!

    Questions?
    Email: sales@directlease.nl
    Phone: +31 541 571 710

  • What is included in the lease contract?

    DirectLease only offers full operational lease contracts. The following is always included in our lease agreements:

    • Interest and depreciation
    • Full repairs and maintenance (including interim refills of engine oil and coolant)
    • Liability and comprehensive insurance (All Risk), with a liability deductible of €0 per incident
    • Personal accident insurance for occupants (based on the number of seats listed on the vehicle registration)
    • Road tax (HSB)
    • 24/7 roadside assistance in the Netherlands and abroad (optional replacement vehicle available)
    • 24/7 phone support

    Questions?
    Email: info@directlease.nl
    Phone: 0541 571 710

  • Can I lease a car without fuel included?

    Yes, that’s definitely possible. On our website, lease prices are shown both with and without fuel.

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710

  • What does the winter tyre arrangement include?

    None
    The car comes with standard summer tyres.

    Winter tyres
    These tyres are ideal for winter conditions. Storage and seasonal changes are taken care of for you. You’re entitled to 6 winter tyres throughout the lease contract.

    All-season tyres
    As the name suggests, these tyres are suitable for all seasons. They carry the M+S logo, which means they’re approved for use in countries like Germany.
    Note: if you choose this option, there’s no seasonal tyre change.

    Want to know where to get your summer or winter tyres changed? Check the FAQ: Where can I have my winter tyres changed?

    Questions?
    Email: info@directlease.nl
    Phone: +31 541 571 710